Refund policy

7-Day Return Policy for Defective or Damaged Items

At Slingss, we stand behind the quality of our products. If you receive an item that is defective or damaged, we’re here to help.

Eligibility for Return:

• You must notify us within 7 calendar days from the date of delivery.

• The item must be unused and in the same condition that you received it.

• The item must be in the original packaging, including any accessories, manuals, and documentation.

How to Request a Return:

1. Email us at helpslingss@gmail.com or Whatspp our customer support with:

   • Your order number

   • A clear description of the issue

   • Video evidence of the defect or damage

2. Our support team will review your request and respond within 1–2 business days.

3. If approved, we will provide return instructions and a return shipping label (if applicable).

Important Notes:

• Returns will not be accepted after 7 days from the delivery date.

• Return policy applies only to defective or damaged items. 

• Customer should provide us with a clear unboxing video showing all sides of the parcel.
  

If you have any questions, please Whatsapp us at 9999241495.

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